Last updated: 6.10.2026 These Terms and Conditions apply when ordering online from Dogan Grillhaus & Pizzeria Osthofen. Restaurant website: N/A Restaurant address: Friedrich-Ebert-Straße 2, 67574 Osthofen, Germany Restaurant phone number: +49 6242 9133452 Restaurant contact e-mail: N/A Please read these Terms of Service (the "Agreement") carefully. Your use of the online ordering service (the "Site") constitutes your consent to this Agreement. This Agreement is between you and Dogan Grillhaus & Pizzeria Osthofen ("Restaurant", "we", or "us") concerning your use of, and access to, the Restaurant's online ordering service. 1. Orders All orders placed through the Site are an offer to purchase the products you select at the listed prices. An order is accepted only once the Restaurant confirms it. We may refuse or cancel an order at any time before acceptance, for example if a product is unavailable or the order cannot be fulfilled. 2. Prices and payment Prices are shown in the currency configured for the Restaurant and include applicable taxes unless stated otherwise. Payment is taken using the payment methods offered at checkout. You are responsible for ensuring your payment details are correct. 3. Delivery and collection Estimated delivery and collection times are guidance only and may vary with demand and conditions. For delivery, you must provide a correct address and be reachable on the phone number you supply. 4. Cancellations and refunds Once an order has been accepted and preparation has begun, it may not be possible to cancel it. Refunds, where applicable, are issued to the original payment method in line with the Restaurant's policy. 5. Allergens and food information Allergen and additive information is provided for guidance. If you have a food allergy or intolerance, please contact the Restaurant directly before ordering. 6. Liability Nothing in this Agreement limits liability that cannot be limited by law. Subject to that, the Restaurant is not liable for losses that were not reasonably foreseeable. 7. Contact Questions about this Agreement can be sent to the Restaurant or +49 6242 9133452.